How It Works


STARMAIL is soon to be the hottest service on the market!

We offer you an Authentic Celebrity Experience with our custom one-of-a-kind videos.

Collect STARMAIL videos for yourself or give them to your loved ones as the ultimate gift!

Autographs are pretty cool... but STARMAIL videos are the cutting edge digital celebrity keepsake of the 21st century and beyond.

Sending a STARMAIL is simple! Showing how much you care can be done in just a few steps:

  1. Browse through our growing list of STARS on our main page, you can even search by many keywords & categories. Once you have found the perfect STAR, click "Order Now!"
  2. You will be prompted to enter some information about the recipient of the video and the occasion for the video so that your STAR can craft a highly personalized message.* We encourage our STARS to shoot your videos from a fun location that will give the recipient a small glimpse into the STARS real life.
  3. Once the video has been created and reviewed by our staff, we'll send you the finished video, so you can deliver the ultimate gift!**
  4. Some of our STARS will shout you out or even post YOUR STARMAIL video on their social media accounts for all of their followers to see! Check for this option in the shopping cart, it is often an additional fee.

*STARMAIL video messages are typically between 45-60 seconds in length. Some may be longer or shorter due to the performance constraints of the STAR.

**STARMAIL guarantees delivery of the video within ten (10) days, pursuant to the terms and conditions of the starmail.com website. Most stars deliver their videos much faster - we often list an "average delivery time" on the each star's personal profile page. Rush delivery is often available for an extra fee. If a video is not delivered within ten (10) days, you will have the option of receiving a full refund, or waiting for the star to deliver the video to you. There will be no additional incentives.

STARMAIL OCCASIONS

A STARMAIL Video from your favorite celebrity is the perfect gift for any occasion! Just wait until you see their face light up with surprise when they watch a STAR sing them happy birthday, wish them good luck in the championship game, congratulate them or even tell them to help mom out with the dishes more often!

Here are some ideas, but your STARMAIL is only limited by your own imagination!

  • Birthdays
  • Anniversaries
  • Graduation
  • Congratulations
  • Holidays
  • Valentine's Day
  • Romance
  • Bachelor / Bachelorette Party
  • Inspiration / Encouragement
  • Client Gift
  • Great Report Card
  • Get Well Soon
  • Fantasy Sports Brags
  • Good Luck in the Championship Game
  • Tell Your Kids to Do Their Chores
  • Just Because
  • I'm Sorry
  • Weddings
  • Collect Them For Yourself
  • Promotion
  • Wedding Proposal
  • Prom/Dance Proposal
  • If You Have Creative Ideas, Email Us and Maybe We'll Add YOUR IDEA to Our List!

You will get the chance to make some specific requests for your STARMAIL - many of our STARS will serenade your loved one with a favorite song, offer words of inspiration & encouragement or even act silly for you. Just remember that all requests are screened for appropriateness, no request is guaranteed and it will be up to the STARS to decide how to "perform" in the STARMAIL video they make for you.